PT Modiva International is a personal care retailer known for its flagship product, a body odorizer called Deorex. The company relies on a third-party manufacturer to produce its goods. These products are then shipped to PT Modiva International’s warehouse, where the company independently manages stock availability and oversees smooth B2B and B2C deliveries. Business challenges Since its establishment in 2014, PT Modiva International has managed all of its warehouse operations manually. Recording incoming and outgoing stock, inputting SKU numbers and quantities, and creating delivery notes were all done one by one using Google Sheets and Word. Tati Rahmawati, head of the warehouse at PT Modiva International, explained that the manual system caused serious issues like shipping errors that damaged customer satisfaction. A lack of real-time data made it even harder; warehouse staff had to wait for the accounting team to input stock, preventing the manufacturing team from getting accurate daily reports on inventory movement. “The challenge of using a manual system is that the risk of errors is much greater. With Google Sheets and Word, it’s very easy to input the wrong SKU number or mistype a quantity. We often sent the wrong items to customers because of mixed-up SKUs,” Tati said. Mekari as a solution Although PT Modiva International had used Mekari Jurnal for its accounting since 2019, its warehouse operations remained manual. As the business grew, the company adopted Mekari Jurnal’s fulfillment feature in February 2025. The positive impact of the digital system on speed and accuracy was felt immediately. Now, when processing orders, PT Modiva International automatically sees the SKUs of all ordered items. This speeds up the workflow, reduces shipping delays, and allows same-day shipping. This process also minimizes errors for more accurate deliveries. When an order is processed, inventory is automatically reduced in the system, reflecting the real-time stock count in the warehouse. The team can also easily monitor stock movement, which makes daily reports more accurate and ensures data is always available for management. “We can monitor the stock quantity in real time,” Tati said. “If an order is moved to shipping, the stock automatically decreases. If a shipment is canceled, the stock automatically increases again.” Thanks to its user-friendly interface, PT Modiva International’s team adapted to Mekari Jurnal in just one day. Responsive customer support also ensured a smooth implementation that aligned perfectly with the company’s workflow. “We’ve transitioned to a more modern way of working with the fulfillment feature,” Tati added. “Now, our inbound and outbound stock is recorded in real time in a digital system, which has made our processes incredibly streamlined.” Results The implementation of Mekari Jurnal in PT Modiva International’s business processes has led to a significant increase in efficiency and accuracy, especially when compared to the previous manual processes used to manage its warehouse and orders. Mekari Jurnal minimizes shipping errors to 0% Before using Mekari Jurnal, PT Modiva International’s manual SKU and order management led to frequent shipping errors and a drop in customer satisfaction. By automating the entire workflow, including shipping management, Mekari Jurnal has made deliveries more accurate and reduced shipping errors to zero. Mekari Jurnal accelerates warehouse recording to be 2x more efficient Mekari Jurnal helps PT Modiva International record incoming and outgoing stock in real-time. When goods arrive, warehouse staff can immediately input each SKU without having to wait for the accounting team. This automation makes warehouse staff more independent and boosts efficiency, with warehouse recording now being 2x faster. PT Modiva International on Mekari PT Modiva International feels Mekari Jurnal has greatly helped with its order fulfillment, including warehouse and shipping management. “I would definitely recommend Mekari Jurnal to any company still using manual processes,” Tati concluded. “This solution helps make operations more organized, records all data neatly, and makes work much easier.”
