No, because Mekari Jurnal is subscription software, the features offered are by the available packages.
What is our guideline regarding database security?
Currently, of the many online accounting software in Indonesia, Mekari Jurnal is the only software certified by ISO27001 which is equivalent to bank security and that’s why Mekari Jurnal has also collaborated with big banks in Indonesia such as Bank BCA, Mandiri, BNI, CIMB, and OCBC NISP.
Is there a backup for the database?
It’s been done on Amazon Web Services and in our office on a regular and controlled basis. It’s done with redundant backups, i.e. we do backups every hour and on multiple servers and encrypted.
Is it possible to issue a report according to the client's format?
Mekari Jurnal still can’t provide features for custom reports, but you don’t need to worry because currently Mekari Jurnal already has more than 30 instant reports template and we can also do the filtering process to make the required reports more relevant.
Do clients need to ask for support from Mekari Jurnal or can they do it themselves if there is a product update?
Because the data is stored in the cloud, and our system is web-based, our system is auto-update which can be updated automatically. We will also provide notifications and notices before and after the update (changelog).
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